TV License

Calls to this number cost 7p / minute plus your network operator’s access charge.

Opening Hours

Monday-Sunday: 08:00-18:00

If you live in the UK and you regularly watch or record live TV or catch-up programming, you are legally required to be covered by a TV licence. This form of licensing has been in place for quite some time, and anyone wishing to query, pay for or to renew their household TV licence can do so by calling TV licence customer services on 0844 579 1498. Holding a licence and paying for the TV you watch doesn’t need to be a difficult affair – simply put, if you own a device you can watch TV programmes on, you are going to need to make sure you are covered.

There are a number of ways in which you can pay for your licence, and the team available via the TV licence telephone number can help find the best payment option or plan for you. Simply put, it is made extraordinarily easy for you to renew or buy your first licence – meaning that there are now less excuses to be caught by a monitoring van in your area. Avoiding TV licensing altogether could result in you being heavily fined – meaning that it really is worth calling the TV licence helpline if you have any concerns or queries.

The TV licence pays for the BBC and all its services – meaning that if you watch a TV programme in the UK, regardless of when or how, you are going to need to make sure that you’re covered.

Why might I need to contact TV licence services?

While you can arrange, pay and renew your licence online, there are still some occasions where you may wish to speak to someone directly regarding your payments or licensing coverage. For example, if you have a complex query or concern that cannot be covered by online help alone, or if you are struggling to use the website.

The TV licence helpline staff will be more than happy to answer any questions you may have about your household licence. Are you expected to have a licence based on your usage? What if your home is left empty most of the time? And are there ways to spread the cost over several months? We will answer some of these questions later on, however, the team at the TV licence help centre will be able to give you full and concise answers all the same.

If you have any doubts regarding your licence ownership or your eligibility, the best thing to do is always call – as the last thing you will need or want is to find yourself at the mercy of an unwanted fine or attention from those policing the licences. Buy yourself a licence and you never need worry – it’s as simple as that!

As there are a number of queries and areas that the TV licence number team can cover, we have listed several of the departmental contact numbers below to fit your individual needs – simply find the TV licence contact number for you and you’ll connect with a helpful member of the team in no time.


What does a TV licence pay for?

The TV licence is in place to help pay for a number of services provided by the BBC. While other TV channels and services such as ITV, Channel 4 and 5 are paid for through the use of advertising (as are digital TV channels, though you may need to pay a subscription to access premium packages), the BBC is funded via public money. This means that, at present, the BBC is dependent upon money sought through TV licence payments.

How much does a TV licence cost?

Licences are generally charged for the year at £145.50. However, the most popular option for paying the fee is to do so on a monthly basis, which you can do so via direct debit instruction, BACS transfer or via telephone. Certainly, there are a whole host of ways through which your payments can be made smoother and easier for you.

Do I have to buy a TV licence?

If you possess a TV or device through which you watch television programming (on any channel), you are required by UK law to purchase and renew a licence for your property. This means that even if you don’t own a television, and instead watch through your PC, smartphone or tablet, you’re still going to need to possess a licence.

How can I reduce the cost of a licence?

This will all depend on your circumstances and your eligibility for a reduction. According to the TV licensing website, you are over the age of 75, are registered blind or are resident at a care home, you may be eligible for a concession – certainly, if you are over 75 years of age, you can benefit from a licence for free.

Is there a TV licence complaints telephone number?

It is recommended that the majority of queries be fielded by the TV licence support services on 0844 579 1498. However, there is a further procedure in place should you wish to make a formal complaint, which we go into further detail for you below.

How do I make a complaint?

There may be occasions whereby you wish to raise a particular concern or grievance in the form of a complaint. TV licensing welcomes such feedback, and while the TV licence telephone number is available for the majority of queries, you can address written complaints to their postal address in Darlington (included in further contact details below). Alternatively, if you have a complaint regarding programming or payment cards, for example, there are separate departments that you can write to. Please see the complaints procedure available here for more details.

How To Connect With TV Licensing

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Official Address

TV Licencing

Greenbank Rd



United Kingdom


Opening Hours:

Phone: 08445791498

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