Employment and Support Allowance Contact Number

Calls to this number cost 7p / minute plus your network operator’s access charge.

Opening Hours

Monday-Friday: 08:00-17:00

Anybody who’s unable to work due to disability or illness can claim benefits with the help of ESA. Find the Employment and Support Allowance contact number that you need with numerous departments available to help you, but how do you know which ESA number to contact?

There’s a bundle of integral numbers that you’ll need in order to determine whether you qualify for this benefit and you will also want to know how to claim for Employment and Support Allowance. Their full-circle of experts can be contacted on the ESA numbers available here or you may fulfil all enquiries with our help on this page.

What is Employment and Support Allowance?

You may be wondering who Employment and Support Allowance are and whether you should contact them, in short they simply provide benefits to those unable to work. If you have an illness or disability then you could qualify for this Employment and Support Allowance support group. If you’re between 16 and a pensioner’s age then you may be able to claim but there are other terms that we’ve highlighted below.

Who can Claim Employment and Support Allowance?

One of the most frequently asked questions in regards to ESA is who can claim it, if you’re unsure then we outline some of the general parameters, but if you are still unsure then you should contact a number below and get hold of Employment and Support Allowance customer services.

  1. Must be aged between 16-60
  2. Must meet set rules for UK citizenship and immigration status
  3. Unless you have been permitted to work, in general you can not work and claim ESA
  4. You can be in full education whilst claiming but this is dependent
  5. Autism is covered and this includes Employment and Support Allowance for Asperger’s · Must complete a work capability assessment form

ESA Customer Service and Contact Numbers

So what’s the number to Employment and Support Allowance? There’s no straightforward answer because it depends on the enquiry, take a look below for the department most likely to help your cause and if you are unsure then just call the customer service desk and they will put you through to the appropriate switchboard. There’s a list of ESA contact numbers and you can easily get hold of them to find out how much you’re entitled to and all the other details you’re eager to find out.

Things You Should Know

So before ringing through you really need to know that there’s emphasis on claiming only if you have limited capability of working. If you feel you are unable to work then it’s worth updating your DWP information and also getting in touch with the ESA, but first read on for more details. There are many questions of yours that we try to answer here.

Filling in the ESA50

First of all, you should have completed the ESA1 via the Employment and Support Allowance telephone number. Once that’s been verified you will be asked to fill out an ESA50 form. The purpose of the form is to discover whether the ESA is right for you, this is a chance to tell DWP about your limitations when working and how your disability or illness is impacting that. It’s a long form and you may wish to save it and come back later.

Employment and Support Allowance Regulations 2008

If you’re not well versed with the regulations and recent changes, then visit the legislation government website to find out more. You should have a thorough read online before contacting their team but if you are still unsure on the rules and regulations give the ESA helpline a call on 0844 811 3390.

Employment and Support Allowance Assessment

Once you have completed your ESA1 and ESA50 you’ll need to complete the ESA assessment, this is a medical assessment that will deem whether you are fit for work. This will all be booked over the phone, when speaking to the customer services team at ESA you may wish to ask for your special chair requirements, more on the accessibility, whether there are stairs and if needed, ask for an interpreter.

Employment and Support Allowance Backdating and Back Log Pay

Generally you will be entitled to back pay from the start of week 14. It’s not certain as there are a number of anomalies that can affect this, and that’s why you should get in contact via the Employment and Support Allowance phone number to find out more.

Frequently Asked Questions

Before calling the Employment and Support Allowance contact number or getting in touch with helpdesk from ESA, you should take a look at the FAQs first to see if your question has already been resolved in the past.

What’s the difference between Contribution-Based and Income Related ESA?

If you have paid enough National Insurance then you are entitled to the contribution-based support that is taxable. The income-related benefit is not taxable and is available without the condition of paying National Insurance; this is based on low income or no income.

When did Employment and Support Allowance start?

This scheme began as a support group back in 2008 under Labour and has recently been extended by Conservatives and Liberal Democrats.

What is the When did Employment and Support Allowance Phone Number?

As you can see there are a variety of teams at your disposal, so for general enquiries about the amount, whether you qualify and how you reach the assessment simply call the Employment and Support Allowance telephone number.

How much do you get with ESA?

The basic allowance is usually £73.10 although this is not paid during the first week. There are other added premiums depending on your situation with support component and more.

Contact Employment and Support Allowance

There’s no e-mail or address to write to as they solely resolve enquiries and answer questions via telephone. Get hold of them on the ESA helpline number or on another contact number for help. You can also visit the Gov.uk website for more information.

If you’d like to know more about the work that the DWP do, or if you’d like to get in touch with a member of the team via social media, the best port of call is their Twitter account – follow and tweet them here for more information.


View The Official GOV Site https://www.gov.uk/employment-support-allowance

Official Address

Employment & Support Allowance

Department for Work and Pensions

Warbreck House, Warbreck Hill Rd



United Kingdom

Opening Hours:

Phone: 0844 811 3390

Click here for a bigger map.