DVLA Contact Number

Calls to this number cost 7p / minute plus your network operator’s access charge.

Opening Hours

Monday-Sunday: 08:00-18:00

DVLA is the abbreviation for The Driver and Vehicle Licensing Agency, an organisation ran by the UK government. The force behind the British database of drivers can be contacted via their DVLA customer services phone number. Their office is based in Swansea, Wales.

The well-known organisation has an important job of safeguarding drivers, monitoring vehicles and ensuring that penalties are correctly processed. Drivers that have enquiries or potential drivers can get hold of the team by phone call, e-mail or writing to their address. There are a number of reasons that somebody might wish to contact DVLA’s customer services.

Why Call DVLA’s Customer Service Number?

For a company with so much data on file and in charge of licensing a whole population, they are used to a high volume of phone calls. It’s likely that callers will be temporarily put on hold or in a queue during busy times. Calling the DVLA contact number can be done for a heap of reasons as they cover a broad range of topics. Here are some of the issues someone could call about:

  1. Applying for a license
  2. Problem with license application
  3. Delivery issues
  4. Information on a provisional or full license
  5. Reporting a lost license
  6. Phone to renew your license
  7. Purchase vehicle plates
  8. Bereavements
  9. License testing
  10. And much more
  11. Problems with documents

DVLA Contact Numbers

There’s a lot of records and forms exchanged during the selling or purchasing of a car, or to fill in a provisional and complete your full UK driving license. DVLA deals with millions of drivers in the UK, 45.5 million held licenses in 2014.

Find the support from DVLA that you need with numbers for vehicle registration, tax, penalties and other switchboards.

Vehicle Registration

When a car-trade is being processed, it is on both the buyer and seller to ensure the correct forms and information are sent to the DVLA. If it’s a second-hand car being sold by an individual then the onus is with them. It is illegal to drive around with an unregistered car, and it’s not legal to drive around for a few days before announcing the registration. If a form is incorrectly completed then it could delay the registration of a vehicle by four to eight weeks. If there are issues with signing a car over, or registering a car you have recently bought then you should give DVLA a call. Get hold of the DVLA telephone number for any vehicle registration enquiries from filling in a form properly to reporting some issues. If there are problems reported, you can file an inspection, which is a lengthy protocol that is better off avoided if possible.

When buying a car, you will have to fill in the V5 form and send it off, the logbook will be then sent back to you. The seller’s signature is needed too. If you have problems, then print off a V62 form. It is always a driver’s responsibility to ensure the possession of a V5 form, so if a car hasn’t got one, get the V62 paper or get in contact with DVLA.

Vehicle Tax and SORN

Every vehicle you own requires car tax and can be paid at your nearest post office. You will be able to find out more information at DVLA’s official website. All you need is your logbook (V5C). Owners will be reminded about the expiry of their tax a month beforehand, with a V11 form, this form can also be used to renew tax. If your car is off the road then you can call the DVLA support numbers listed above. You can also visit the post office to pick up a SORN leaflet, fill this out and post to the address labelled on there.

Getting an MOT

The MOT needs to be carried out on a yearly basis for each vehicle that you own. It ensures the safety of your vehicle by carrying out particular tests. The MOT is a test that can be booked at most garages, check that they are certified and have your test booked before your current MOT certificate expires. If you are unsure on where to book your MOT just give the DVLA contact number a call and ask them for the nearest authorised garage.

What’s tested during an MOT?

  1. Horn
  2. Tyres, wheels and tracking
  3. Bonnet
  4. Registration plates
  5. Electrical wiring and battery
  6. Windows
  7. Steering
  8. Suspension
  9. Vehicle’s general structure
  10. Seats
  11. Under the bonnet

Brand new vehicles do not require an MOT until they’re three years old. If you have lost your certificate or have any other issues, be sure to get in touch with them as soon as possible.

Phone DVLA for Vehicle Information

As the previous text documents, there’s an array of integral vehicle information that a driver needs and there’s cases where some of the forms and important papers are lost. Drivers can request information on important forms such as tax and its expiration date, MOT expiration date, vehicle colour, engine size, year a vehicle was manufactured, information on the emissions, current tax rate on your car. The forms and logbook will reveal most of the information you need on your car, plus there are other ways. You can find out if your MOT is up, on the DVLA website.

Turning the L into a P

Everyone’s familiar with the big L sign on cars in the UK, it’s simply to indicate that a student is learning to drive with their instructor. You will have to carry out a number of lessons, usually anywhere between 10 and 50 are booked before somebody passes their test. Before the practical test is booked on the DVLA website, you will be required to pass the theory test first, which is also booked on the official website. You will need to have a good understanding of driving, the Highway Code, hazard perception and traffic signs.

The physical test will obviously involve driving, this can last between 20 minutes to an hour, as you drive the examiner where instructed. You will carry out manoeuvres, show and tell parts of the car and under the bonnet and take a basic eyesight check.

Making a Complaint

If you want to complain about the DVLA or a particular department, then there’s a protocol to do so. It is simple, just find the preferred number here or get in touch with the DVLA customer service team and ask them to put you through to the appropriate switchboard. The complaints team can also be contacted via letter. Post to:

DVLA Complaints Address

Complaints Team

DVLA

Swansea

SA6 7JL

Complaints can also be submitted via email, by simply relaying your issue to [email protected].

DVLA FAQ’s

There are many frequently asked questions, that’s why you can find many of the answers and common questions right here.

What offices are still open?

The majority of the UK offices were closed in 2013, but they still have their headquarters based in Swansea. Despite some of the closures, you will still be able to get hold of all relevant DVLA phone numbers.

Which vehicles can I drive?

You can find out what vehicles you are entitled to drive on the back of your UK licence, each option will be displayed. It differs depending on what licence you have and when you passed. If you are still unsure, simply find out on their website by clicking here.

When do points on my licence expire?

Endorsements on you licence can take between three and eleven years to expire, but it depends on the offence. The court is able to take into account your driving convictions and points if you are to offend again.

The best way to get hold of the DVLA?

DVLA also use Twitter for road users to get in touch. Follow their page for the latest news and more.

You can also find the DVLA on Facebook.

View The Official GOV Site https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency

Official Address

Driver & Vehicle Licensing Agency

Driver and Vehicle Licensing Agency (DVLA)

Longview Road

Swansea

SA6 7JL

United Kingdom

Opening Hours:

Phone: 0843 816 6368

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